The Humane Society of Durham Region has implemented updated procedures for Phase 3 of reopening due to the ongoing COVID 19 situation. 

Since March, the HSDR is proud to have been able to continue assisting animals in need, while still offering services to the public following an appointment based and curbside model. 

As we enter Phase 3, we will continue to offer services by appointment and are now able to allow regular visitors to the shelter following an appointment based model.  To book an appointment to visit our shelter, please read through the following guidelines and call 905-665-7430 ex 0 or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to book a visitation appointment.  Visitation appointments will be booked on Tuesdays, Thursdays, Saturdays & Sundays between the hours of 12pm and 4pm only.  Please note, you must have a previously booked appointment in order to visit the shelter.  

FOR ADOPTIONS: 

We encourage anyone interested in adopting an animal to review all animals currently available for adoption on our adoption pages: For dogs click here, for cats click here, for small mammals click here. 

Call the shelter at 905-665-7430 ex 0 or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to book a shelter visitation time.   

In person adoption interviews can be completed during your visitation appointment, if timing permits.  Our dedicated shelter staff will review the visitation appointment guidelines during your appointment booking.  

FOR ANIMAL INTAKES: 

Please visit the intake section of our website by clicking here.  If you have questions about an animal intake, please call the shelter at 905-665-7430 ex 0 or send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.  Animal intake appointments will continue to be booked following a curbside model, which will be explained to you during the intake appointment booking process.  If you have an urgent intake concern, please call the shelter at 905-665-7430 ex 0 during the hours of 11am – 6pm 7 days a week.  

FOR DONATIONS: 

Donations of items/supplies can be dropped off at the shelter without making an appointment anytime between the hours of 11am – 6pm, 7 days a week.  Kindly leave the donation of items outside the front doors of the shelter and our staff will bring them inside. 

If you would like to make a monetary donation in person you can do so without an appointment during the hours of 11am – 6pm, 7 days a week.  Kindly ring the doorbell at the front doors of the shelter and our shelter staff will assist you and bring you inside to make your donation by cash, cheque, credit or debit.  You can also make monetary donations online by clicking here. 

FOR PET FOOD BANK SERVICES: 

HSDR has been grateful to be able to offer pet food bank services for pets in need in our community and continues to do so. 

If you would like to access our pet food, you do not need to make an appointment.  Kindly ring the door bell at the front of the shelter between then hours of 11am – 6pm 7 days a week, and our staff will bring pet food outside to you.   

Alternatively, you can call the shelter at 905-665-730 ex 0 or send us an email to book a time to pick up food and we will place the food outside the shelter doors at the time of your appointment with your name on it for contactless pick up. 

FOR ALL OTHER SERVICES
Please call the shelter at 905-6657430 ex 0 or send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.